Privacy Policy

Last Updated: July 2, 2026

Welcome to Auviqo ("Auviqo," "we," "our," or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, use our services, purchase products, or communicate with us.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect different types of information depending on how you interact with our website.

Personal Information

When you create an account, place an order, or contact us, we may collect information such as:

Full name
Email address
Phone number
Shipping address
Billing address
Country or region
Order information
Payment information (processed securely by our payment providers)
Customer support communications

We do not store complete credit card numbers or payment credentials on our servers.

Account Information

If you create an Auviqo account, we may collect:

Username
Password (encrypted)
Wishlist
Saved shopping cart
Purchase history
Product reviews
Account preferences

Device and Technical Information

When you browse our website, we may automatically collect:

IP address
Browser type
Device type
Operating system
Language settings
Time zone
Referring website
Pages viewed
Time spent on pages
Clickstream data
Error logs

AI Shopping Assistant Data

When you interact with our AI Shopping Assistant, we may collect:

Search queries
Product preferences
Shopping interests
Chat interactions
Uploaded images (if applicable)
Feedback provided during AI conversations

This information helps improve recommendation quality and personalize your shopping experience.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Deliver products and services.
Verify payments.
Prevent fraud and abuse.
Provide customer support.
Personalize product recommendations.
Improve our AI Shopping Assistant.
Analyze website performance.
Improve our products and services.
Send transactional emails.
Respond to inquiries.
Comply with legal obligations.

With your consent where required, we may also send promotional emails and personalized offers.

3. Cookies and Similar Technologies

We use cookies, pixels, and similar technologies to:

Keep you signed in.
Remember your preferences.
Maintain your shopping cart.
Improve website performance.
Analyze visitor behavior.
Measure advertising effectiveness.
Personalize your shopping experience.

You may manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

For more information, please refer to our Cookie Policy.

4. AI-Powered Personalization

Auviqo uses artificial intelligence to enhance your shopping experience.

Our AI may analyze:

Browsing behavior
Search history
Purchase history
Wishlist activity
Product ratings
Shopping preferences

This allows us to recommend products that may better match your interests.

Our AI recommendations are designed to assist—not replace—your purchasing decisions.

5. Payment Information

Payments are securely processed by trusted third-party payment providers.

Depending on your location, payment methods may include:

Credit and debit cards
PayPal
Apple Pay
Google Pay
Other supported payment services

Auviqo does not store complete payment card information.

6. Order Fulfillment

To complete your purchase, we may share necessary information with:

Suppliers
Warehouses
Shipping carriers
Logistics providers
Customs brokers (where required)

Only information necessary to fulfill your order is shared.

7. Third-Party Service Providers

We may work with trusted third parties that help us operate our business, including:

Payment processors
Shipping providers
Cloud hosting providers
Analytics providers
Customer support platforms
Marketing service providers
Email delivery providers
Fraud prevention services

These providers are authorized to process your information only as necessary to perform services on our behalf.

8. Advertising and Analytics

We may use analytics and advertising technologies to understand website usage and improve marketing effectiveness.

These services may collect information such as:

Device identifiers
Browser information
Website interactions
Advertising performance
Conversion data

You may opt out of certain personalized advertising where supported by applicable law.

9. International Data Transfers

Because Auviqo serves customers worldwide, your information may be processed or stored in countries other than your own.

Whenever we transfer personal information internationally, we implement reasonable safeguards to protect your data in accordance with applicable laws.

10. Data Retention

We retain personal information only for as long as necessary to:

Fulfill orders
Provide customer support
Maintain business records
Meet legal obligations
Resolve disputes
Prevent fraud

When information is no longer required, it will be securely deleted or anonymized where appropriate.

11. Data Security

We implement commercially reasonable security measures to protect your information, including:

SSL/TLS encryption
Secure payment processing
Encrypted passwords
Access controls
Security monitoring
Regular system maintenance

While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

12. Your Privacy Rights

Depending on your location, you may have the right to:

Access your personal information.
Correct inaccurate information.
Delete your personal information.
Restrict certain processing.
Object to specific processing activities.
Withdraw consent where applicable.
Request data portability.
Lodge a complaint with a relevant supervisory authority.

To exercise your rights, please contact us using the information provided below.

13. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for data processing.

We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so we can promptly remove it.

14. Marketing Communications

If you subscribe to our newsletter or promotional communications, you may receive updates about:

New products
Special offers
Seasonal promotions
Shopping recommendations
Company news

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting Customer Support.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, or services.

The updated version will be posted on this page with a revised "Last Updated" date.

We encourage you to review this Privacy Policy periodically.

16. Contact Us

If you have any questions about this Privacy Policy or how we process your personal information, please contact us through our Contact Us page.

Please include sufficient information so we can identify and respond to your request efficiently.

We aim to respond to privacy-related inquiries within a reasonable timeframe as required by applicable law.

Thank you for trusting Auviqo.

We are committed to protecting your privacy while providing a secure, transparent, and AI-powered shopping experience for customers around the world.